baje Terms & Conditions
These Terms & Conditions govern your use of the baje platform. By registering an account or accessing any baje service, you confirm that you have read, understood, and agreed to be bound by all provisions set out in this document.
Key Obligations at a Glance
What These Terms Cover
A high-level summary of the most important obligations and protections contained in the baje Terms & Conditions. The full legal text follows below.
Eligibility & Account Rules
Only individuals aged 21 years or older who are not subject to any self-exclusion order may hold a baje account. One account per person is permitted. All registration information must be accurate, complete, and kept up to date. Duplicate accounts will be permanently closed without notice.
Deposits, Withdrawals & Payments
All financial transactions at baje must be made through the player's own verified payment account. Third-party payments are strictly prohibited. Deposits via bKash, Nagad, Rocket, and Upay are processed in real time. Withdrawals are subject to identity verification and may require supporting documentation.
Bonus Terms & Fair Use
All bonuses and promotional offers are subject to individual wagering requirements, minimum odds conditions, and time limits stated at the point of offer. Bonus abuse — including multi-accounting, collusion, or exploitation of technical errors — will result in forfeiture of funds and account suspension.
Security & Fair Play
baje uses 256-bit SSL encryption on all transactions and login sessions. Every game result is determined by certified random number generation. Any attempt to manipulate outcomes, exploit software vulnerabilities, or interfere with the platform infrastructure will result in immediate account closure and forfeiture of all balances.
Responsible Gaming
baje provides deposit limits, loss caps, session time reminders, cooling-off periods, and self-exclusion tools to all players. Use of these tools is encouraged. Players who are experiencing difficulties are urged to contact the support team immediately. baje reserves the right to impose limits on any account at its discretion.
Account Suspension & Termination
baje reserves the right to suspend or permanently close any account found to be in breach of these Terms & Conditions, engaged in fraudulent activity, or operating in a manner detrimental to the integrity of the platform. Legitimate balances will be returned to the verified payment method on file following any mandatory review period.
Contents
- 1. Introduction & Acceptance
- 2. Eligibility
- 3. Account Registration
- 4. Identity Verification (KYC)
- 5. Deposits & Payments
- 6. Withdrawals
- 7. Bonuses & Promotions
- 8. Betting & Gaming Rules
- 9. Responsible Gaming
- 10. Prohibited Conduct
- 11. Intellectual Property
- 12. Limitation of Liability
- 13. Privacy & Data
- 14. Amendments
- 15. Governing Law
- 16. Contact
1 Introduction & Acceptance
These Terms & Conditions (hereinafter "the Agreement", "these Terms", or "T&C") constitute a legally binding agreement between you (the "Player", "User", or "Account Holder") and baje (hereinafter "baje", "we", "us", or "the Company"), the operator of the online gaming platform accessible at https://baje.vu (the "Platform").
By creating an account, accessing the Platform, placing a wager, or claiming a bonus, you unconditionally accept and agree to be bound by these Terms in their entirety, together with the baje Privacy Policy and any game-specific rules published on the Platform. If you do not agree to these Terms, you must cease use of the Platform immediately and close your account.
These Terms are published in English and the English-language version shall be authoritative in all cases. baje reserves the right to update or amend these Terms at any time. Continued use of the Platform following the publication of amended Terms constitutes acceptance of the revised agreement.
Important Notice: baje is intended for entertainment purposes only. Gambling involves financial risk. Players should only wager amounts they can afford to lose. If gambling is affecting your financial wellbeing, mental health, or personal relationships, please visit our Responsible Gaming page or contact the support team immediately.
2 Eligibility
Access to and use of the baje Platform is strictly limited to individuals who satisfy all of the following eligibility criteria at the time of registration and on a continuing basis thereafter:
- You are 21 years of age or older. baje enforces a strict minimum age policy of 21 years. Individuals under 21 are expressly prohibited from registering an account or participating in any gaming activity on the Platform.
- You are not subject to any self-exclusion order, whether applied voluntarily through baje's responsible gaming tools or through any third-party exclusion programme.
- You are acting on your own behalf and not as an agent, nominee, or representative of any other person or entity.
- Your use of the Platform does not violate any applicable law, regulation, or ordinance in your jurisdiction of residence.
- You have not previously had an account closed, suspended, or terminated by baje for breach of these Terms.
- You are not an employee, director, officer, contractor, or immediate family member of any employee or officer of baje or any of its affiliated companies.
baje reserves the right to request documentary proof of age, identity, and residence at any time. Accounts found to be operated by ineligible individuals will be closed immediately and all associated funds may be forfeited.
3 Account Registration
Each Player is permitted to hold one (1) account on the baje Platform. The creation of multiple accounts by the same individual — whether under the same name, different names, different email addresses, or different device configurations — is strictly prohibited and constitutes a material breach of these Terms.
During registration, you are required to provide accurate, truthful, and complete information including, but not limited to, your full legal name, date of birth, residential address, email address, and mobile phone number. You agree to update your account details promptly if any information changes.
You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. baje will not be liable for any losses arising from unauthorised access to your account resulting from your failure to safeguard your login credentials. You must notify the baje support team immediately at [email protected] if you suspect any unauthorised access to your account.
baje reserves the right to decline any registration application without providing a reason, and to close accounts that are found to have been opened in breach of these Terms.
4 Identity Verification (KYC)
In accordance with our obligations regarding fair play, fraud prevention, and anti-money laundering best practices, baje operates a Know Your Customer ("KYC") verification programme. All players are required to complete identity verification before making a withdrawal. baje may also request KYC documentation at the time of registration or at any subsequent point.
Acceptable identity documents for verification purposes include, but are not limited to:
- National Identity Card (NID) issued by the Bangladesh Election Commission
- Valid Bangladeshi passport
- Bangladeshi driving licence (with photograph)
- Proof of residential address (utility bill, bank statement, or government correspondence dated within 90 days)
baje reserves the right to request additional documentation where it considers this necessary to verify a player's identity, source of funds, or payment methods. Failure to provide requested documentation within the timeframe specified by the baje support team may result in temporary suspension of withdrawal facilities or, in cases of sustained non-compliance, account closure.
All documents submitted for KYC purposes are handled in accordance with the baje Privacy Policy and are processed securely using industry-standard encryption.
5 Deposits & Payments
baje accepts deposits via the following payment methods available to players in Bangladesh: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. The availability of specific payment methods may vary and is subject to change without prior notice.
The following conditions apply to all deposits made on the baje Platform:
- All deposits must be made from a payment account that is registered in the Player's own name. Third-party deposits are strictly prohibited.
- The minimum single deposit amount is ৳500 unless otherwise stated at the time of deposit.
- Deposits made via bKash, Nagad, Rocket, and Upay are typically credited to the baje account balance within sixty (60) seconds of confirmed payment.
- baje does not charge transaction fees on deposits made via Bangladeshi mobile wallet services. Bank transfer and card processing fees may apply and will be disclosed at the point of transaction.
- Deposited funds are held in trust for the Player and are used exclusively to fund gaming activity on the Platform.
baje reserves the right to reject, reverse, or hold any deposit transaction where there are reasonable grounds to suspect fraud, money laundering, or breach of these Terms. In such circumstances, baje will notify the affected Player and request supporting documentation as appropriate.
6 Withdrawals
Players may request a withdrawal of available funds (i.e., real-money balance excluding any locked bonus funds) at any time, subject to the following conditions:
- The Player's account must have passed KYC identity verification before any withdrawal is processed.
- Withdrawals must be made to a payment account held in the Player's own name. baje will not process withdrawals to third-party accounts under any circumstances.
- The minimum single withdrawal amount is ৳1,000 unless otherwise stated in a specific promotional offer.
- Withdrawals to bKash, Nagad, and Rocket are typically processed within fifteen (15) minutes of approval during standard operating hours (Bangladesh Standard Time, UTC+6).
- Withdrawals to bank accounts may take between one (1) and three (3) business days depending on the receiving institution's processing times.
- baje reserves the right to conduct enhanced due diligence on large or unusual withdrawal requests. This may include requests for source-of-funds documentation and may extend the processing timeline by up to five (5) business days.
In the event that a Player's account is suspended or closed pending an investigation into suspected fraud or breach of these Terms, baje reserves the right to withhold withdrawal processing until the investigation is concluded. Funds determined to have been acquired through fraudulent means will be forfeited.
7 Bonuses & Promotions
baje offers a range of bonuses, promotions, and loyalty incentives to registered players from time to time. All bonuses are subject to individual terms that are published at the point of offer and must be read in conjunction with these General Terms & Conditions. In the event of any conflict between a specific promotion's terms and these General Terms, the specific promotion's terms shall prevail with respect to that promotion.
The following general bonus conditions apply unless expressly stated otherwise in the specific promotion:
- Wagering Requirements: Bonus funds must be wagered a minimum number of times (as stated in the individual promotion) before any associated winnings become eligible for withdrawal.
- Eligible Games: Not all games contribute equally to wagering requirements. Slots typically contribute 100%. Live casino games and sports betting may contribute at a reduced rate. Specific contribution rates are stated per promotion.
- Time Limits: All bonuses carry an expiry period from the date of issue. Bonuses not used within the stated period will be forfeited automatically.
- One Bonus Per Player: Only one active bonus may be held at any time unless explicitly permitted by a specific promotion.
- Minimum Odds (Sports): Sports bonus wagers must be placed on markets meeting minimum odds thresholds as stated in the individual offer.
baje reserves the right to withdraw, modify, or cancel any bonus or promotional offer at any time and without prior notice, in circumstances including but not limited to: suspected bonus abuse, technical errors causing erroneous bonus crediting, or changes to game or platform availability. Any bonus granted as a result of a manifest technical error is void and will be reclaimed.
Bonus Abuse Policy: baje operates a zero-tolerance policy with respect to bonus abuse. This includes, but is not limited to: creating multiple accounts to claim the same bonus, coordinating with other players to exploit bonus terms, placing offsetting bets to guarantee a risk-free outcome, and any other conduct designed to extract value from a promotion without genuine gaming intent. Accounts found to be engaged in bonus abuse will be permanently closed and all balances — including real-money funds — may be forfeited.
8 Betting & Gaming Rules
All bets and wagers placed on the baje Platform are subject to the specific rules applicable to the relevant game, sport, or market. General betting rules include the following:
- All bets are final once confirmed. baje does not accept requests to cancel, amend, or reverse confirmed bets except in circumstances where a manifest error has occurred.
- In the event of a technical error affecting the outcome of a game or bet, baje reserves the right to void affected wagers and return stakes to the relevant accounts.
- Minimum and maximum stake limits apply to all betting markets and game tables. These limits are displayed at the point of bet placement and may vary by market, game type, and player account tier.
- baje uses certified random number generation (RNG) for all RNG-based casino games. Live casino game outcomes are determined in real time by live dealers operating under independent studio conditions.
- Cricket, football, kabaddi, and other sports betting markets are governed by the individual sport's governing body rules (ICC, FIFA, etc.) as adapted by baje's trading team. In the event of an event abandonment, postponement, or force majeure, baje's market rules as published on the Platform shall apply.
- baje reserves the right to suspend any market at any time prior to settlement where it has reasonable grounds to suspect irregular betting patterns or where event integrity is in question.
9 Responsible Gaming
baje is committed to promoting responsible gambling and takes its duty of care to players seriously. The Platform provides the following responsible gaming tools to all registered players, accessible from within the account settings area:
- Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit to your baje account. Limits can be reduced immediately and increased only after a cooling-off period of 72 hours.
- Loss Limits: Set a maximum net loss threshold for a defined period. Once reached, further betting is suspended for the remainder of the period.
- Session Time Reminders: Configure in-session notifications that alert you when you have been playing for a specified duration.
- Cooling-Off Period: Temporarily restrict your account from deposits and betting activity for a period of your choosing (minimum 24 hours, maximum 90 days).
- Self-Exclusion: Permanently or indefinitely exclude your account from the baje Platform. Self-exclusion requests are processed within 24 hours and are irreversible for the duration of the exclusion period.
Players who believe they may have a gambling problem are strongly encouraged to contact the baje support team at [email protected]. Our support agents are trained in responsible gaming guidance and can assist with activating protective account restrictions.
baje enforces a strict 21+ age restriction across all products and services on the Platform. Any individual found to be under the age of 21 at the time of registration or at any subsequent point will have their account closed immediately and all funds returned to the verified payment method.
10 Prohibited Conduct
The following conduct is strictly prohibited on the baje Platform. Engaging in any prohibited conduct constitutes a material breach of these Terms and may result in immediate account suspension or permanent closure, forfeiture of account balances, and reporting to relevant authorities where legally required:
- Registering more than one account on the Platform.
- Providing false, inaccurate, or misleading registration information.
- Allowing any third party to access or use your baje account.
- Using automated software, bots, scripts, or artificial intelligence tools to place bets or interact with the Platform.
- Exploiting software bugs, glitches, or technical vulnerabilities for financial gain.
- Engaging in collusion, match-fixing, or any other activity intended to distort the outcome of a sporting event or casino game.
- Laundering funds through the Platform or using baje for any activity that violates anti-money laundering laws or regulations.
- Using funds derived from criminal activity to fund a baje account.
- Engaging in abusive, threatening, or harassing conduct towards baje staff or other players through any support or communication channel.
- Attempting to access the Platform from a jurisdiction where online gambling is prohibited.
11 Intellectual Property
All content on the baje Platform — including but not limited to the website design, logo, graphics, text, software, game content, audio, video, trademarks, service marks, and data compilations — is the exclusive intellectual property of baje or its licensed content providers and is protected by applicable intellectual property laws.
Players are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform for personal entertainment purposes only. This licence does not permit:
- Reproduction, distribution, or public display of any Platform content without prior written consent from baje.
- Modification, adaptation, translation, or creation of derivative works based on Platform content.
- Reverse engineering, decompiling, or disassembling any software underlying the Platform.
- Commercial use of any Platform content or data without an express written licence from baje.
Game content displayed on the baje Platform is provided under licence from third-party providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. All intellectual property rights in such content remain with the respective providers.
12 Limitation of Liability
To the fullest extent permitted by applicable law, baje shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to:
- Loss of winnings, profits, or anticipated savings.
- Interruption of service, including scheduled or unscheduled maintenance periods.
- Technical failures, internet connectivity issues, or device incompatibilities beyond baje's reasonable control.
- Delays in payment processing attributable to third-party payment providers.
- Unauthorised access to your account resulting from your failure to protect your login credentials.
- Decisions made in reliance on any information published on the Platform, including odds, game statistics, or promotional materials.
baje makes no warranties, express or implied, regarding the uninterrupted availability of the Platform. The Platform is provided on an "as is" and "as available" basis. baje's total liability to any Player in respect of any claim arising under or in connection with these Terms shall not exceed the total value of funds held in the Player's account at the time the relevant claim arose.
13 Privacy & Data Protection
baje is committed to protecting the personal data of all registered players. The collection, storage, and use of personal data by baje is governed by the baje Privacy Policy, which forms an integral part of this Agreement and should be read in conjunction with these Terms.
By registering an account on the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy. Key data processing activities include:
- Collection of registration data for account management and KYC verification purposes.
- Processing of transactional data for deposit, withdrawal, and payment fraud prevention purposes.
- Retention of gaming activity logs for dispute resolution, responsible gaming monitoring, and regulatory compliance purposes.
- Communication of account notifications, promotional offers (where opted in), and security alerts via email and SMS.
baje will never sell your personal data to third parties for marketing purposes. Data is shared only with service providers who process data strictly on baje's behalf and who are contractually bound to maintain appropriate security standards.
14 Amendments to These Terms
baje reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material, baje will endeavour to provide reasonable advance notice to affected players via email or in-platform notification prior to the amended Terms taking effect. However, baje is not obligated to provide advance notice for minor amendments, clarifications, or corrections.
The most current version of these Terms will always be accessible on the Platform. The "Effective Date" shown at the top of this document reflects the date on which the current version of the Terms entered into force.
Your continued use of the Platform after the publication of amended Terms constitutes your unconditional acceptance of the revised Agreement. If you do not accept the revised Terms, you must cease use of the Platform and close your account by contacting the support team at [email protected].
15 Governing Law & Disputes
These Terms & Conditions and any dispute, claim, or matter arising out of or in connection with them (including non-contractual disputes) shall be governed by and construed in accordance with applicable law. baje operates the Platform as a safe and reliable entertainment service and is committed to resolving all player disputes fairly and efficiently.
In the first instance, any complaint or dispute should be submitted to the baje support team at [email protected] with full details of the issue. baje undertakes to acknowledge all formal complaints within 24 hours and to provide a substantive response within five (5) business days of receipt.
Where a dispute cannot be resolved through the internal complaints process, the parties agree to attempt resolution through good-faith negotiation before pursuing any formal legal proceedings. baje's decision on disputes relating to game outcomes, bonus forfeitures, and platform rules shall be final and binding, except where an error of fact or manifest injustice can be demonstrated.
16 Contact Information
If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the baje team using the following details:
- Support Email: [email protected] (plain text — not a clickable link)
- Live Chat: Available 24/7 via the baje Platform
- Support Hours: 24 hours a day, 7 days a week
- Response Time: Under 5 minutes via live chat; under 2 hours via email
- Operating Timezone: Bangladesh Standard Time (BST, UTC+6)
All communications with baje support should be conducted in English. Please include your registered account username and a clear description of your query or complaint to help us respond as efficiently as possible.
Questions About These Terms?
Our support team is available 24/7 and can walk you through any clause in plain English. You can also read our FAQ for quick answers to the most common questions about your baje account.
Gambling should be kept as entertainment. baje promotes responsible gaming for all players across Bangladesh. If you or someone you know needs help, visit our Responsible Gaming page. Play within your means. 21+ only.